Shipping Info

 

Konsecrate offers standard shipping options to both domestic and international destinations. Once your order is shipped you will receive a confirmation email containing your tracking number. Please allow tracking numbers at least 24 hours to update.

Keep in mind that we are not responsible for import/duty costs if you live outside of the USA.

We are extremely busy during this holiday season thanks to your amazing support, and we’re working as hard as we can to ensure your orders will arrive on time for Christmas.

Please keep in mind, every order requires 2-5 business days of processing time and an additional 2-7 days of production time before shipping.

Also note that the shipping time estimate displayed at checkout does not include this processing time, and is an estimate, meaning it is not guaranteed. We ship via multiple carriers depending on the shipping method selected at checkout, and we consistently see longer shipping times than expected due to volume, so please account for that extra shipping time as well.

We cannot guarantee the delivery times if there is a delay that is the result of unforeseen and uncontrollable circumstances, such as a typo or issue with the shipping address you’ve submitted, poor weather conditions, backlogs at the post office, etc. Packages shipping internationally cannot be guaranteed due to customs, duty requirements or postal service issues that are outside of our control.

For more details regarding our shipping terms and conditions and to help you further understand the process and expected timelines for receiving your orders, please see below in section “Shipping Terms and Conditions in more Details”. 

Thank you again for your shopping with Konsecrate. We appreciate you!

Free Shipping Offers

We offer free shipping on domestic orders within the USA over $75 and international orders over $150.

Shipping Terms and Conditions 

in more Details

1. Order Processing and Production Time

All of our products are made to order, which means they go through a production process before being shipped.

• Processing Time: Orders are typically processed within 2-5 business days. This includes order verification, quality check, and production time.

• Production Time: Production times may vary depending on the product, design complexity, and seasonal demand, but generally take an additional 2-7 business days.

Please note that production times do not include weekends or holidays.

2. Shipping Rates and Methods

Shipping rates and delivery times depend on your location and the shipping method selected at checkout. We offer standard and express shipping options through a network of reliable carriers.

• Standard Shipping: Estimated delivery time is typically 5-12 business days for domestic orders within the United States and 7-20 business days for international orders, depending on the destination.

• Express Shipping: If available, express shipping options may reduce delivery time. Estimated delivery times for express shipping are generally 3-5 business days for domestic orders and 5-10 business days for international orders.

Shipping costs will be calculated at checkout based on the selected shipping method and delivery address.

We offer free shipping on domestic orders within the USA over $75 and international orders over $150.

3. Shipping Destinations

Konsecrate products are shipped worldwide. However, certain regions may have restrictions or longer delivery times due to shipping carrier limitations or customs regulations. If we are unable to ship to your location, we will notify you promptly.

4. Shipment Tracking

Once your order is shipped, you will receive an email with a tracking number and a link to track your package. Please allow up to 48 hours for tracking information to be updated.

If you do not receive tracking information within 7 business days of placing your order, please contact us at support@konsecrate.com, and we will provide you with an update.

5. Shipping Delays

While we strive to ensure that your order is delivered within the expected timeframe, delays may occasionally occur due to factors beyond our control, such as:

• Carrier delays or issues

• Customs clearance processes for international shipments

• Extreme weather conditions or natural disasters

We recommend allowing a few extra days during peak holiday seasons. If your order is delayed for any reason, we will do our best to keep you informed and updated.

6. Shipping Issues and Lost Packages

If your package is lost in transit or arrives damaged, please contact us immediately at support@konsecrate.com. We will investigate the issue and work with the shipping carrier to resolve it as quickly as possible. Depending on the situation, we may offer a replacement or refund for lost or damaged items.

7. Customs, Duties, and Taxes (International Orders)

For international orders, additional customs fees, import duties, or taxes may be applied once the package reaches your destination country. These fees are not included in the shipping cost and are the responsibility of the customer.

We recommend contacting your local customs office for further information on potential charges before placing your order.

8. Address Errors and Undeliverable Packages

Please ensure that your shipping address is correct at checkout. If the provided address is incorrect or incomplete, and the package is returned to us, the customer is responsible for re-shipping costs.

If a package is deemed undeliverable due to an incorrect address, refusal, or failure to claim the package from customs, we will not be able to issue a refund. Please double-check all shipping details before completing your order.

9. Contact Us

If you have any questions about our shipping policy or need assistance with your order, please contact us at support@konsecrate.com. We are here to help and ensure your satisfaction with Konsecrate.

Thank you for choosing Konsecrate! Your support allows us to continue creating faith-based products that inspire and uplift.